If you change your mind
Under the Consumer Contracts Regulations, your 14 day ‘right to cancel’ is lost because the full course is provided immediately upon payment. At howtostartmatchedbetting.com we’re in the business of making money for our subscribers, not losing it. So, in the interests of fairness, you may still qualify for a full or partial refund.
If you change your mind and decide that you do not wish to proceed with the How To Start Matched Betting course within 14 days of purchase you will be entitled to a full refund. This is subject to the following:-
- You are entitled to a full refund, less administration costs, if you have not started the course.
- You are entitled to a pro-rated refund if you have completed less than 25% of the course.
- You have no entitlement to a refund if you have completed 25% or more of the course.
- Administration costs are capped at 20% of the purchase price.
To request a refund, please use the Refund Request Form or email us at hello@howtostartmatchedbetting.com. Please use ‘Refund Request’ as the subject and let us know the reason for the refund request and also attach a copy of your course purchase confirmation email.
100% Refund Guarantee
We offer a 100% refund if you fail to make back the cost of the course. We’re confident that you can do this in the first month after purchasing the course, but we know that sometimes other things can get in the way. That’s why we’re giving you three months to prove to yourself that matched betting works.
If after three months you still haven’t made back the cost of this course in tax-free profits we’ll give you your money back. However, there are conditions. What you get out of matched betting depends on what you put into it so you’ll need to prove that you have put the required time and effort into it.
We’ll need to see your statements from all your bookie and exchange accounts so we can determine whether or not you have placed enough bets to make your money back.
Once we have received all the required statements, it may take up to 14 days to analyse them and get back to you with a decision.
If your refund is approved, it will be processed within 5 business days, and a credit will automatically be applied to your credit card or original method of payment.
If the refund is not approved, you will have four weeks to lodge an appeal. If you do not submit an appeal within 28 days the case will be permanently closed.
Sale Items
Courses bought with a discount code while on sale will be refunded at the purchase price, not the regular full price.
What’s not included in a refund
Financial losses as a result of mistakes made or misunderstandings by the user cannot be used to support a cancellation refund request or the 100% refund guarantee. Howtostartmatchedbetting.com is not liable for user errors.
Subscription fees for OddsMonkey or any other subscription services sign up for by the member as a result of purchasing this course will not be considered for a refund by howtostartmatchedbetting.com.
Appealing the decision
If you do not agree with the refund decision, you may appeal it by sending an email to hello@howtostartmatchedbetting.com with ‘Refund Appeal’ as the subject and the reasons for the appeal in the body of the email. If no appeal is made after 6 months of the refund decision the case will be closed permanently.
Need help?
Contact us at hello@howtostartmatchedbetting.com if you have any questions related to refunds and returns.
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